FAQs

ALL PURCHASES OR SALES ARE FINAL. We do not accept returns or exchanges. Please make sure to review sizing and product details carefully before placing your order. Also, please refer to our return policy for more details.

NO REFUNDS WILL BE ISSUED. All purchases or sales are final, we do not accept returns and exchanges.

You can reach us via email at info@mimisville.com. We aim to respond within 24–48 hours on business days.

Orders are processed 3-4 business days after purchase. Standard shipping typically takes 3–7 business days after processing. You will receive a tracking number once your order has shipped.

Currently, we only ship within the United States.

Once an order is placed, it cannot be canceled or modified, so please double-check all information before checkout.

At Mimisville, some items may sell out quickly due to high demand or special occasions. If an item you ordered becomes unavailable, we will ship the remaining items and issue a refund for the out-of-stock product. In some cases, orders may be cancelled if we are unable to verify your billing information or shipping address with our payment processor. If this occurs, we recommend placing a new order using an alternative payment method or reviewing your payment details.

We accept all major credit cards, PayPal and other secure payment methods available at checkout.

Each product listing includes a size chart or specific sizing notes. If you're in between sizes, we recommend sizing up for comfort.

Some of our best sellers may be restock, but most pieces are limited and may not be restocked. Follow us on social media or subscribe to our newsletter for restock alerts!